Privacy Policy

At flexroz, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We gather the following types of information to enhance your shopping experience:

• Personal Information: When you create an account, make a purchase, or contact us, we collect details such as your name, email address, phone number, shipping address, and payment information.

• Browsing Information: We track data related to your interactions on our website, including your IP address, browser type, and pages visited, which helps us improve our site and personalize your experience.

• Order Information: We store records of your purchases, including item details, payment amount, and shipping information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To complete your orders, arrange shipping, and send you order updates.

• Customer Support: To assist you with any inquiries or issues you may have with your order.

• Marketing: With your consent, we may send you emails about new products, promotions, and updates. You can opt out at any time.

• Website Improvement: To analyze website usage, enhance services, and improve your shopping experience.

• Legal Compliance: To comply with legal obligations or processes as required.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it in the following cases:

• Service Providers: We work with third-party companies that assist us with payment processing, shipping, and marketing. They are required to protect your information and use it only for the services they provide.

• Legal Requirements: If necessary, we may disclose your information to comply with the law or respond to legal requests.

• Business Transfers: In the event of a merger, acquisition, or business transfer, your information may be shared with the new owners.

4. Data Security

We prioritize the security of your personal data and employ various measures, such as encryption and secure servers, to protect it. However, please note that no online transaction method is 100% secure.

5. Your Rights

You have the following rights regarding your data:

• Access: You can request a copy of the personal information we have about you.

• Correction: If your data is inaccurate, you can request an update.

• Deletion: You can request the deletion of your information, subject to certain legal exceptions.

• Opt-Out: You can unsubscribe from marketing emails at any time by following the instructions in the emails or contacting us directly.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and provide personalized content. You can adjust your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, so we recommend you review their policies.

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page, with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]